Shipping Policy
Last Updated: October 8, 2026
Thank you for shopping with Zavcelle. We aim to provide you with a smooth and reliable shipping experience from the moment you place your order to the time it arrives at your door.
1. Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed.
During peak seasons or promotional events, processing times may take slightly longer, but we always strive to ship your order as quickly as possible.
Once your order has been processed, you will receive a shipping confirmation email with your tracking number.
2. Delivery Time
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Delivery time is calculated from the date your order is shipped, not the date it is placed. Estimated timeframes are as follows:
International Orders: Delivery usually takes 10–15 business days after shipment.
Please note that shipping times may vary slightly depending on your location, customs clearance, and carrier handling. While we work closely with reliable logistics partners, occasional delays due to weather, holidays, or customs inspections may occur.
3. Order Tracking
Once your order has been shipped, you will receive an email containing tracking details.
You can use this information to follow your package’s progress until it reaches you.
4. Delays and Exceptions
While we do our best to ensure timely delivery, unforeseen factors such as customs inspections, weather conditions, or carrier delays may occasionally affect shipment times.
We appreciate your understanding and patience in such cases.
5. Incorrect Shipping Information
Please make sure all shipping details are correct before completing your order.
We are not responsible for delays or issues caused by incorrect or incomplete addresses provided by the customer.
6. Order Status Assistance
If you have not received your order within the expected timeframe, please contact our support team for assistance.
📧 Email: contact@Zavcelle.com
📞 Phone: +86 17881417763
7. Contact Us
For any shipping inquiries or order updates, please reach out to:
Zavcelle
Company Name: Shenzhen Yiqihai Trading Co., Ltd.
Address: Room 908, Block B, Weidonglong Business Building, No. 4549 Longhua Avenue, Qinghua Community, Longhua Subdistrict, Longhua District, Shenzhen, China
Email:contact@Zavcelle.com
Phone:+86 17881417763